TIP: Finding the right IT GRC Process Pack for Service Manager 2012 SP1

I recently discovered that finding the correct version of the IT Governance, Risk Management and Compliance Process Pack for Service Manager 2012 SP1 is not as easy as you might think. As it turns out, there are three versions:

I can’t tell you how difficult this last one was to find!

Here is the URL again and a screenshot of the description you should see when you download the SP1 version for SC2012 Service Manager.



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