Tag Archives: Service Level Agreement Monitoring

10 Reasons Why Live Maps Unity will change your World: Part 1

Are you familiar with Live Maps Unity? If you aren’t, check out the first part of this blog series, by SCOM Expert Daniel Örneling, who tells you why Live Maps Unity is a must-have if you want to have clear end-to-end visibility of your IT environment. 1. Business service monitoring made easy When you’ve built your […]

Proactively monitor your SLA with SCOM

A service level agreement (SLA) is a contractual document between a service provider and a customer that spells out responsibilities of both parties. It describes the type and quality of services customers can expect to receive from their providers, and outlines how customers can resolve problems. A typical SLA can include the following information: Quality […]

SLA Management in Live Maps Unity 7.5 by Daniel Örneling

One of the most important aspects when working with business services and monitoring is to know whether they are performing as expected or not. With Operations Manager, out-of-the-box, this isn’t quite as easy as you would want it to be. For some years now, Savision has delivered the best solution that I know of to […]