Tag Archives: microsoft ysytem center 2012 service manager

Custom Close Task for Rejected Service Requests in #SCSM 2012

In one of my previous post I wrote about how to set a status of declined Service Requests to Rejected instead of Failed. I received many thanks from the community and that was pleasant. However, one reader, Martin, added a comment about Close task that couldn’t be applied to Rejected Service Requests. I quickly checked […]