Tag Archives: IT Operations Analytics


Have you defined your organization’s IT maturity?

The IT Maturity model as a concept, has been around for many years. Despite this, due to constant technological progress and increasing complexity in IT environments, the majority of organizations remain relatively immature in terms of keeping up with technology and matching it with people and processes. We have published several blog posts in the […]

Top 10 predictions for the ITOM market in 2016

Check out the Top 10 IT predictions for the ITOM market – This collection provides insightful and bold predictions that will emerge for the ITOM market in 2016. The list is comprised by specific industry guesses as well as some general trends. 1. ITOA will start showing value “out-of-the-box” Over the last year, the potential of IT Operations Analytics […]

End-user Monitoring – The Next Level in Predictive Analysis

A Business Service Management (BSM) perspective dictates that organizations should learn to align their business objectives with the IT department. This will help businesses with predictive analysis and gain a customer-centric approach, which can help them stay competitive. Similarly, ITOA (IT Operations Analytics), though in its early stages is aiming to become the standard in maintaining performance, […]

ITOA as a Solution to Boost Your Revenue

When discussing the main benefits of ITOA, prevention is the word that occurs most often; indeed, when abiding by ITOA principles, companies can easily prevent mishaps like communication breakdowns or even server failures. But there’s another idea that prevails in discussing this matter: the efforts IT managers have to make in order to convince C-level […]


The APM market has continued to grow to over $2.6 billion in 2014 according to Gartner. ITOA is a hot new sub-segment that has been taking up market share; with players such as Splunk growing astronomically even against the likes of AppDynamics, New Relic and Dynatrace. For a CIO, this is a strategic decision on […]

The Advantages of IT Operations Analytics

There is no shortage of experts who perpetually remark the importance of a solid IT infrastructure in today’s business landscape. A far-reaching consensus among experts has long acknowledged not only that the IT infrastructure plays the role of a veritable backbone in business operations, but also that, like other business-enabling assets, it has to be […]