DMZ servers are Not Monitored
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DMZ servers are Not Monitored
Posted: Fri, Feb 05, 2010 4:41 PM :: Rank: 0
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Last night, we updated all our windows servers except these two DMZ servers. before we doing the windows update, I put all the servers into Maintenance Mode except DMZs.

Windows Servers were rebooted for several times to finish the update, these included the SCOM RMS server.

After the update, I switch them back to normal mode, but then found DMZs were in Unmonitored Mode. I checked the Event logs on DMZs,

Resuming monitoring for instance "Local Area Connection" with id:"{E36DDDA5-E834-7776-4793-BBE819F11ADD}" as the instance maintenance mode is OFF. Management group "Domain"

Resuming monitoring for instance "DMZ server name" with id:"{A8678287-FA7D-15E1-F2AD-C439B2C6B070}" as the instance maintenance mode is OFF. Management group "Domain".

Something like that.

Checked the certificates on DMZs, looks normal. Personal and Public Certs are all there.

Anyone can give me some ideas?

Thanks,

Peter

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RE: DMZ servers are Not Monitored
Posted: Fri, Feb 05, 2010 10:55 PM :: Rank: 0
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A little unclear of the udates you have done. 

  • Where the servers working before the 'Upgrade'?
  • What did you upgrade?
  • Can you give us some more info on the errors on the DMZ servers like Event ID's?
  • Are they any errors on the Management Servers or RMS?
  • Is everything else inside the LAN working ok?

 

Regards

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Re: DMZ servers are Not Monitored
Posted: Sat, Feb 06, 2010 1:53 AM :: Rank: 0
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Peter, did you put a management server or the RMS into maintenance mode?
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Re: DMZ servers are Not Monitored
Posted: Mon, Feb 08, 2010 7:37 PM :: Rank: 0
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We just did the Windows Update on all servers, nothing changed within the LAN.



Yes, I did put the SCOM Management Server and the SCOM Root Management Server into maintenace mode.



Any idea?





Thanks,

Peter
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RE: DMZ servers are Not Monitored
Posted: Mon, Feb 08, 2010 10:51 PM :: Rank: 0
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 Okay, for future reference, putting your RMS in maintenance mode stops the Config service from processing data - no change is calculated, etc. In my experience, you wind up with a backlog of data to be processed and it can be difficult to get the RMS to doing it's job again.

Have you tried restarting SDK, Config and Health Services on the RMS? That would be a good start. Then, keep an eye on the OpsMgr Event Log on the RMS to see that it stops logging errors and goes back to doing it's job.

In the end, just be sure that RMS never goes into maintenance mode. 

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