Service Manager Warehouse Server Installation Fails at "Configuring Reporting"

Forum: Service Manager
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  • #219682
    Profile photo of Adin Ermie
    Adin Ermie
    Participant

    Hello All,

    I have been searching online for a solution to this issue, with no results.

    I am attempting to install System Center Service Manager 2012 R2, in particular the Data Warehouse Management Server. I am attempting to complete the installation on a single VM (I have the main Service Manager Management Server successfully installed on a separate VM).

    The VM has a local installation of SQL Server, Analysis Services, and Reporting Services.

    The installation completes all steps without issue, but when it gets to “Configuring Reporting” it throws the following error:

    An error occurred while executing a custom action:_AssignSdkAccountAsSsrsPublisher. This upgrade attempt has failed before permanent modifications were made. Upgrade has successfully rolled back to the original state of the system. Once the correction are made, you can retry upgrade for this role.

    There are a few interesting things about this. First, this is not an “upgrade”, it is a new/clean installation. Second, there is no indication what the “correction” that needs to occur actually is.

    I have attached a screen shot of the error, along with the Service Manager Log Files.

    Also, in the Event Logs I see the following Error:

    Product: Microsoft System Center 2012 R2 Service Manager — The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211. The arguments are: -2147024809, The parameter is incorrect.

    In the Install.log file, I see the following:

    MSI (s) (78:B8) [22:18:30:869]: Windows Installer installed the product. Product Name: Microsoft System Center 2012 R2 Service Manager. Product Version: 7.5.3079.0. Product Language: 0. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

    In the SetupWizard.log file I see:

    10:18:08:mtError: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211.

    10:18:30:LaunchMSI: MSI D:\Setup\Server\SM.msi returned error 1603:Fatal error during installation

    Any insight/help would ┬ábe greatly appreciated, as I’m at a loss.

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    #219695
    Profile photo of Wilson W.
    Wilson W.
    Participant

    Whenever I have ever had any kind of installation problem with System Center and SQL it has been due to SPN registration.  Check to make sure your SQL and SCSM service accounts have proper SPN registrations.

     

     

    #231062
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    Rahim Thornton
    Participant

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