Direct download file attachments from the SCSM self-service portal!

Please welcome a free SCSM extension that lets you download the file attachments directly from the self-service portal. Everyone who uses the Microsoft System Center 2012 Service Manager is well informed that it’s impossible to create a direct link to the file attached to the incident, business service, and any other type of the Service Manager objects. It was a very frustrating limitation and our team decided to solve the issue. As a result, we present a free add-on for the SCSM self-service portal that allows you get the attached file using a direct link that includes the ID of the file attachment.

SCUtils FileAttachment is free and available for any registered user on our

Below the short video about the installation process.

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