SCC Cafe Posts

Judging Your IT Organization’s Maturity by MVP Kerrie Meyler

If there’s one thing constant about information technology, it’s that it is continuously evolving; and as it evolves, IT departments try to keep up with it by jumping on the latest technology trends. No one wants to be left off the bandwagon, be it BYOD, cloud technology, or the various trends/fads of yesteryear. Continually reinventing […]

Service Manager Virtual User Group Meeting–March 27th 9:00 am Pacific

It’s almost time for the March Service Manager (SCSM) User Group Meeting!When: Thursday, March 27th at 9:00 am PDT (UTC -8:00 US & Canada)Agenda: User Group Updates News Presentations (demos) John Hennen – Custom Form Authoring Pete Zerger – Dynamic Service Modeling in Service Manager 2012 R2 Special Guest – David Seidman from BlueStripe Communication […]

How to disable automatic Snap and Glue behavior in MS Visio 2013

Have you ever been irritated by the unruly behavior where Visio shapes automatically snap to a grid and connectors snapping to connection points without your permission? This default behavior was driving me insane on a new laptop yesterday. You can turn off snap to connection points and/or glue to connection points, among a host of […]