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System Center Service Manager 2010, a new addition to the System Center suite of products, delivers an integrated platform for automating and adapting IT Service Management best practices to your organization's requirements.

Service Manager provides built-in processes based on industry best practices for incident and problem resolution, change control, and asset lifecycle management. Through its configuration management database (CMDB) and process integration, Service Manager automatically connects knowledge and information from System Center Operations Manager, System Center Configuration Manager, and Active Directory Domain Services.

By orchestrating and unifying the knowledge across the System Center suite, Service Manager helps IT continuously adapt to new business requirements while reducing cost, lowering time to resolution, and helping to align IT to the business.

Download

You can download System Center Service Manager 2010 from the product homepage at http://microso

This is the Opalis homepage on the System Center WIKI at System Center Central. This page contains information on Opalis 1) Availability 2) Licensing and 2) Sample Workflows.

Opalis provides a script-free environment to standardize and automate IT management best practices such as incident testing and triage, change control and approval, pre-and-post patch coordination and virtual lifecycle management, by integrating your System Center tools with 3rd party infrastructure and management systems.  Read more about the capabilities of Opalis here.   Licensing

Don’t forget, as a Server Management Suite Enterprise or Datacenter (SMSE/D) customer with active software assurance, you are eligible to the Opalis grant, which includes Opalis Integration Server 6.2.2 and over 25 integration packs.  If you do not already own Opalis, you can download a 180 day trial key. SP1 Enhancements

The key enhancements delivered in SP1 incl

The process by which Data Protection Manager checks for and corrects inconsistencies between a protected data source and its replica stored on the DPM server. A consistency check is performed only when normal mechanisms for recording changes to protected data, and for applying those changes to replicas, have been interrupted. Consistency checks can be scheduled or run manually depending on protection requirements.

This is the Exchange page in the Data Protection Manager 2007 section of the System Center WIKI at System Center Central.

There’s a great series on protecting Exchange 2007 with DPM 2007 at msexchange.org. The first part of the series focuses on backup and the last part on recovery.

Continuous Backup for Exchange Server with DPM 2007 (Part 1)
Continuous Backup for Exchange Server with DPM 2007 (Part 2)
Continuous Backup for Exchange Server with DPM 2007 (Part 3)
Continuous Backup for Exchange Server with DPM 2007 (Part 4)

For additional info on DPM, as well as DPM scripts, goto the DPM homepage here on the WIKI.

This is the Software Update Point Troubleshooting page in the Configuration Manager 2007 section of the System Center WIKI at System Center Central.

The following information was submitted by Dominik Heinz.

General Concepts

WSUS Infrastructure: 4

SCCM Update Deployment: 4

Update Installation Process: 4

In Detail: 5

Compliance Scan on Client 6

Possible issues. 7

Downloaded updates cannot be stored within the cache. 8

Troubleshooting steps: 8

General information about the cache: 9

Updates fail to install 10

Appendix. 12

Links. 12

Clear Cache Script: 13


General Concepts WSUS Infrastructure:


The WSUS infrastructure is ONLY used for compliance scanningThe WU Agent on the client is only used for compliance Scanning

The SCCM server manages the WSUS Server service. To accomplish this, SCCM connects to the WSUS dlls using a proprietary API called Software Update Point. In order to provide the needed WSUS dlls, yo

This is the Hyper-V Webcasts page on the System Center WIKI at System Center Central


MSN.COM Hyper-V Videos:

Hyper-V Architecture Demonstration

Getting to Know Hyper-V

Introduction to server virtualization

Hyper-V Part 1 - The Architecture 1/2

Windows Server 2008 Hyper-V Installation

Hypervisor is not running error: How to fix

Hyper-V R2: Building a Hyper-V R2 Cluster

Hyper-V Live Migration - Windows Server 2008 R2 Demo Screencast 1 of 4

Hyper-V and NetApp Storage Part 1: Storage Configuration

Hyper-V and NetApp Storage Part 2: Cluster Building

Hyper-V R2: Making Highly Available VMs

Hyper-V R2: Introducing Cluster Shared Volumes

Ben Armstrong on Hyper-V Snapshot Issues

Microsoft System Center Management for Virtualization

Microsoft Solution Accelerators and Virtualization Projects

Microsoft Virtualization Virtual Machine Manager 2008 R2 at MMS

Bing Hyper-V Videos:

Virtualization at TechEd09 2/2

Hyper-V 2008 R2 – Configuring

This is the Hyper-V Terminology page on the System Center WIKI at System Center Central. The following are some common terms and acronyms associated with Hyper-V. There is also a list of updated terminology released in early 2008 as well
APIC – Advanced Programmable Interrupt Controller – A device which allows priority levels to be assigned to its interrupt outputs.
Child Partition – Partition that hosts a guest operating system - All access to physical memory and devices by a child partition is provided via the Virtual Machine Bus (VMBus) or the hypervisor.
Hypercall – Interface for communication with the hypervisor - The hypercall interface accommodates access to the optimizations provided by the hypervisor.
Hypervisor – A layer of software that sits between the hardware and one or more operating systems. Its primary job is to provide isolated execution environments called partitions. The hypervisor controls and arbitrates access to the underlying hardware.
IC – Integrat

This is the Hyper-V page in the System Center WIKI at System Center Central.


Microsoft Hyper-V, formerly known as Windows Server Virtualization, is a hypervisor-based virtualization system for x64 systems was released on June 26th, 2008.

A free stand-alone version of Hyper-V, called Microsoft Hyper-V Server 2008 was released on October 1, 2008, which is a variant of Windows Server 2008 Core that includes full Hyper-V functionality; other Windows 2008 Server Roles are disabled, and there are limited Windows Services. The free 64 bit Hyper-V Core version is limited to a command line interface (CLI), where configuration of the Host or Parent (Hyper-V Core Server) O/S, physical hardware and software is done using shell commands. A new menu driven CLI interface does simplify initial configuration considerably, and some freely downloadable script files extend this concept.

Administration and Configuration

Administration and configuration of the Host (Hyper-V Core Server O/S) an

This is the Authentication and Security page on the System Center WIKI at System Center Central.


Mutual Authentication takes one of two forms in Operations Manager – 1) Kerberos or 2) Certificate Authentication. This is a list of authentication failures compiled by Pete Zerger based on field experience and his MMS 2008 presentation on Gateway Scenarios in OpsMgr 2007 SP1, which can be downloaded HERE. Having helped many dozens (perhaps hundreds) of OpsMgr administrators troubleshoot mutual authentication issues, I have encountered many different scenarios. Here is a list of event IDs and potential explanations you may find helpful.


The following is a list of mutual authentication-related error messages and some general indicators of source cause. Some errors are Kerberos-related issues (like SPN problems) and some are related to certificate authentication. These errors are are also applicable to System Center Essentials 2007

Event ID

Description

Explanation


20