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SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Home  » Operations Manager  » SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?

SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Tue, Feb 07, 2012 6:17 PM :: Rank: 27
Author
Points: 7450
Level: System Center Specialist
I applied CU5 to my SCOM environment 5 months ago back when it first came out.  I patched the agents up to CU5 at that time.  But since then there have been several agents manually deployed that do not have CU5 applied to them.  This was because I had the SCOM agent baked into several of our virtual images and that baked-in agent did not have CU5 applied to it.

Is there a way to force SCOM to recognize that these agents are not patched up to CU5 and have them appear in the Pending Management menu under the "agent requires update" section?  That way I can push the patches out from SCOM rather than trying to find some other way of patching them.  I already ran a script against the SCOM database to set all of the agents to "remotely manageable", so remote management of the agents is not an issue.
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Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Wed, Feb 08, 2012 6:11 AM :: Rank: 33
Author
Points: 30700
Level: System Center Expert
That's funny, I thought that it would let you patch them from the console once they are set to remotely manageable. Did you try to restart an agent for testing if it re-evaluates the patch status?
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Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Wed, Feb 08, 2012 7:04 AM :: Rank: 30
Author
Points: 47503
Level: System Center Expert
Makes me wonder if your install was really successful. Did you follow Kevin's steps, launching from command line as Administrator? Check your .dlls, etc. on OpsMgr servers to make sure they were updated>
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Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Wed, Feb 08, 2012 12:16 PM :: Rank: 40
Author
Points: 7450
Level: System Center Specialist
I'm pretty sure the CU5 update took properly. I didn't check the DLL's but I did check the files in the agent folder and they are at the proper version.



So are you guys saying that I shouldn't need to do anything? ....that the agents should automatically pop up under "Agent requires update" whenever an unpatched agent gets installed?
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Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Wed, Feb 08, 2012 1:15 PM :: Rank: 39
Author
Points: 60
Level: System Center Enthusiast
Hi if the agents were manually installed I think you need to run the update query to bring them under centrally managed then they should appear as pending update



http://blogs.technet.com/b/kevinholman/archive/2007/10/18/useful-operations-manager-2007-sql-queries.aspx



Search for "set all agents back to Remotely Manageable" - obviously test in pre-prod first as the great Kevin says :)
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Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Wed, Feb 08, 2012 1:54 PM :: Rank: 42
Author
Points: 7450
Level: System Center Specialist
I already ran the query to change all of my manually installed agents to "remotely manageable". I do that on a regular basis since I have the SCOM agent embedded in our server images. Running that query does not make the agent appear under "Agent Requires Update"....
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Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Wed, Feb 08, 2012 2:31 PM :: Rank: 38
Author
Points: 60
Level: System Center Enthusiast
sorry somehow completly missed your refs to remotely managable. what version do they show as under the Agents by version view?
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Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Wed, Feb 08, 2012 2:42 PM :: Rank: 40
Author
Points: 30700
Level: System Center Expert
So, did you try to restart one of the agents maybe including cache clearance?
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Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Wed, Feb 08, 2012 3:32 PM :: Rank: 38
Author
Points: 7450
Level: System Center Specialist
Yeah, I tried restarting the agent service on one of the agents that is unpatched........also tried clearing the cache by deleting the health service folder. The server never appeared under Pending Management as requiring an update.....
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RE: Re: SCOM2007R2: How to force agents to appear under "Agent Requires Update" for patching?
Posted: Sat, Feb 11, 2012 4:41 AM :: Rank: 40
Author
Points: 1140
Level: System Center Specialist


I have experienced same issue some months before.
can you please post us the Events appearing in Opsmgr log in any one of the manually installed Agent.

Also try manually installing CU5 in one manually installed Agent and let's see the result.

you can copy CU5 Agent version from Agentsmanaged folder in management server.
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