Hi Peter,



three things to check:

1) examine the RMS Operations Manager log. Maybe you'll see some error message with details why email sending failed.

2) log on to your RMS and try to send a test mail to this account through your BSD server using telnet: http://blogs.crsw.com/mark/archive/2006/07/06/2032.aspx

This way you can rule out firewall, authentication issues.

3) examine the logs on the smtp server to find out what happened. maybe the mail is rejected or there's some trouble relaying the mail.



cheers,

Stefan

http://www.code4ward.net

In the criteria section you could choose: raised by any instance of a specific group and include all exchange related groups.



cheers

Stefan, there comes another task,

How can I monitor the BSD server itself. How to monitor the SMTP protocol on this BSD server?



Thanks,

Peter

Cool! Thanks Stefan.

I put two watch nodes to monitor the DMZ server port 25, and got the alerts for that.

Source: SMTP Monitoring for DMZ01 on Port 25 TCP Port Check Group

Description: TCP Port Check Dependency Monitor that rolls up health for all Watcher Nodes Monitoring SMTP Monitoring for PRDCGDMZ01 on Port 25. This monitors mx1.company.com on port 25.



Another alert:

Source: SMTP Monitoring for PRDCGDMZ01 on Port 25

Description: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ServerName: mx1.megenergy.com Port: 25



Any ideas, Stefan?



by the way, how does this monitor work? I set every 5 minutes to check it, but don't know how many fault checks will generate an alert?



Thanks in advance.



Peter

Thanks Stefan,

Telnet to the monitored 25 port, is that the way how watch nodes check the port 25, and generate alerts regarding the telnet?



Peter