Resolving Alerts Via Email
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Resolving Alerts Via Email
Posted: Fri, Oct 16, 2009 12:48 PM :: Rank: 0
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Something seems odd when I posted this earlier, so apollogies if its a duplicate,..

 

I have finally got around to doing an update to this:

http://www.systemcentercentral.com/Downloads/DownloadsDetails/tabid/144/IndexID/9629/Default.aspx

I have now done a new version which supports exchange 2007 and Systems Center Ops Mgr.

If anyone is interested in testing it I will make it available, I'd also welcome feature requests if they make my life easier at work!

It also has an undocumented feature that Pete asked for which is escalate.. so replying with the word escalate rather than acknowledged or resolved will change the resolution state to 'escalate'.

David

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Re: Resolving Alerts Via Email
Posted: Fri, Oct 16, 2009 1:30 PM :: Rank: 1
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Hi David,



This is really great news.. Can i get details on how to get this done on scom 2007 sp1?

I downloaded the zip file, but it has documents for mom 2005 sp1. and somehow when I got to your URL.. my company blocks it..:(
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Re: Resolving Alerts Via Email
Posted: Tue, Oct 20, 2009 6:41 AM :: Rank: 1
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You dont want to use the old one, use the new one.. I have put it here for the moment: http://www.wallis2000.co.uk/release.rar



hopefully Pete should be along with a new link shortly.



At the moment, this version only supports exchange 2007, I can possibly support other platforms but this takes time, I did investigate doing it via IMAP but didnt get too far with that!



The account that you run the service as will need to be able to resolve alerts within operations manager and it will also need its own mailbox configuring.



Any problems and Ill try and help :)



David
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Re: Resolving Alerts Via Email
Posted: Tue, Oct 20, 2009 6:44 AM :: Rank: 5
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Also there are a couple of values that can be configured in the .config file that arent done via the setup program such as impersonation.
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RE: Resolving Alerts Via Email
Posted: Wed, Oct 21, 2009 6:45 AM :: Rank: 0
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Any one downloaded the new version? http://www.wallis2000.co.uk/release.rar

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RE: Resolving Alerts Via Email
Posted: Wed, Oct 21, 2009 7:31 AM :: Rank: 0
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 David, I'll go ahead and update the version on the site here as well...

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Re: Resolving Alerts Via Email
Posted: Tue, Feb 09, 2010 6:04 AM :: Rank: 0
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Just to bring this back up to the top, since I have upgraded to R2 I can confirm that this version also works with R2.
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Re: Resolving Alerts Via Email
Posted: Tue, Feb 09, 2010 6:36 AM :: Rank: 1
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Great, where there any steps that you had to make that where different? Any doc's info you may have and could be posted on this site would be great.
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Re: Resolving Alerts Via Email
Posted: Tue, Feb 09, 2010 8:36 AM :: Rank: 0
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Nothing at all in my environment, I left my service installed and running.. upgraded the server to R2 and it all worked fine after, I was quite suprised, I thought I may had to do a recompile to fix some bugs.. but so far so good.
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