A question that comes up time and time again is ‘what causes an agent to have heartbeat failures?’ This could be caused by a number of things. Questions to ask yourself in troubleshooting this include: - Is the communication between the agent (server) an

If you are like a number of customers that we work with and you are working with SCOM 2007 SP1 as opposed to the newer R2 version, good news, a new Cumulative Update 1 (CU1) for OpsMgr 2007 SP1 is now available for download. SP1 Cumulative Update 1 has r

Ran into an interesting issue this week at a customer that had a customized Windows XP desktop image. We installed the Operations Console on the Windows XP desktop and when we opened it, the text in the console came out all garbled with what appeared to

The Service Manager team is very pleased to announce the availability of Service Manager Authoring Tool v1.0 Release Candidate and Service Manager Cumulative Update 1 (KB983572) Service Manager Cumulative Update 1 (KB983572) · This is a rollup of fixes f

As a consultant we are always entering environments that are new to us. We are often expected to tell our customers what there configuration is which I find ironic sometimes but as ‘the experts’ we are expected to know. One of the more common questions w

During the installation of Microsoft’s Application Virtualization, I encountered the following error 25120. This was due to a slight oversight on my part during the installation of IIS on the Server 2008 R2 system that I was installing App-V on. The reso

Ran across a strange issue with Hyper-v this past week when building out a new lab environment. When I attempted to take a snapshot of one of my hyper-v R2 vm’s I received the following general access denied message. Turns out that this was a permissions

My memory is getting worse and worse. Maybe it’s all of the things to remember these days. It used to be easy, just remember things about me and some key dates for my wife but now, now there are kids and co-workers, family members… challenging to say the

Recently started to see Event ID 12321 in the Application Event log at a customer. Although this is a warning event, the client was interested in knowing if this is something that could develop into a more critical issue. The event source was Security-Li

Thanks for attending the presentation that I delivered at TechEd in New Orleans on the ‘Top 20 OpsMgr Customizations’. I hope that you found this useful. From a number of the comments on the evaluations, you have asked for more information in the form of